Play Responsibly at mybdx
Entertainment comes first — mybdx provides support tools, limit-setting features, and 24/7 support to keep your gaming experience safe and enjoyable at all times.
Keep Gaming About Entertainment
mybdx believes that online betting and casino games are a form of entertainment. Our goal is for every player to enjoy gaming safely, responsibly, and within their means. That is why we have built responsible gaming tools and guidelines into our platform from the start.
Gambling or betting should never be considered a reliable source of income. It is a leisure activity — just like watching a film or enjoying a sport. mybdx always wants you to play within your limits and take a break whenever you feel the need. Betting on our platform is permitted only for individuals aged 21 or above.
If you feel that betting is getting out of control, contact our support team immediately. mybdx's 24/7 live chat is always here for you.
Our Features for Your Safety
Deposit Limits
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a waiting period applies before it can be changed. This feature helps you protect yourself from overspending.
Time-Out
You can temporarily pause your account for a set period. The time-out duration can range from 24 hours to several weeks. During this period you will not be able to log in or place bets, which helps you clear your head.
Self-Exclusion
If you want to keep yourself away from the platform for an extended period, choose self-exclusion. Your account will be closed for the specified duration. While self-exclusion is active, mybdx will not send you any promotional communications either.
Betting History Review
You can view your betting history from your account at any time — how much you have deposited, how much you have wagered, and how much you have withdrawn. Reviewing this information makes it easy to understand whether your gaming habits are healthy.
Reality Check Reminders
At set intervals you will receive a brief notification reminding you how long you have been playing and how much you have spent in that session. This will help you stay aware and make the right decisions.
24/7 Support
For any concern or urgent situation, mybdx's live chat team is always ready. Support is available in both Bengali and English. Whether it is a gaming issue or anything account-related — we are here for you.
Warning Signs of Problem Betting
If any of the following signs appear in yourself or someone you know, it is time to seek help.
- Repeatedly returning to betting to chase losses and tending to place larger bets after a loss.
- Hiding your betting activity or lying about it to family, friends, or colleagues.
- Feeling restless, irritable, or anxious when unable to bet.
- Using money set aside for household expenses, debt repayment, or essential costs on betting.
- Repeatedly failing to stop betting despite trying and losing control over yourself.
- Taking out loans, selling assets, or borrowing from others to fund betting.
- Prioritising betting over work, studies, or family responsibilities.
How to Activate Self-Exclusion
Activating self-exclusion on mybdx is straightforward. Follow the steps below or let our support team know directly — they will help you through it.
Log In to Your Account
Go to the mybdx login page and access your account using your credentials.
Go to Account Settings
From the menu, navigate to the "Responsible Gaming" section.
Choose the Feature You Need
Select whichever option suits your needs — deposit limit, time-out, or self-exclusion — and set the duration.
Confirm
Confirm your choice. Self-exclusion takes effect immediately and cannot be cancelled before the period ends.
Contact Us If You Need Help
If you are unable to change the settings yourself or run into any difficulty, let us know via live chat — we will take care of it for you.
If You're Struggling, You're Not Alone
If you or someone close to you feels that betting is getting out of control, seek help quickly. mybdx's support team is active around the clock in both Bengali and English. No judgment — just support.
Your information will be kept completely confidential. Let us know via live chat or email and we will act straight away.
Your Tools at a Glance
Deposit Limit
Set your own maximum deposit amount on a daily, weekly, or monthly basis.
Time-Out
Pause your account for a set period for a short-term break.
Self-Exclusion
Close your account completely for a long-term break.
Activity Review
View your full betting history and spending summary.
Helpful Tips for Healthy Gaming
Set a fixed budget before you start betting and do not go beyond it.
Set a timer when you play — decide in advance how long you will play.
Avoid betting when you are under stress or feeling lonely.
Do not increase your bets to recover losses — losing is part of the game.
Talk openly with family and friends — do not keep it hidden.
Never use money set aside for essential household expenses on betting.
21+ Age Restriction
mybdx is for individuals aged 21 or above only. We verify age at the time of account registration and reserve the right to carry out additional verification on any account we consider suspicious. Helping parents prevent underage access to gaming is part of our social responsibility.
If you believe someone underage that you know has opened an account on mybdx, notify our support team immediately. We will act promptly.
For Adults Only
Betting and casino games on mybdx are permitted only for individuals aged 21 or above. Opening an account by falsely stating your age is prohibited, and any such account will be closed.
Play Safe, Enjoy the Game
Play responsibly at mybdx. Use our tools and stay with us for any support you need.