mybdx Privacy Policy

mybdx collects several categories of information, each described in detail below:

2.1 Information You Provide Directly

When you register on our platform or use your account, the following information is collected:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — only users aged 21+ may register)
• Password (stored in encrypted form)
• Documents required for identity verification (national ID or equivalent)
• Payment information (bKash, Nagad, Rocket, or bank account details)

2.2 Automatically Collected Information

When you use our website or app, the following information is automatically collected through technical means:

• IP address and device identifier
• Browser type, version, and operating system
• Time of site visits, session duration, and pages viewed
• Referral source (where you came from before reaching our site)
• Data collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

Transaction-related information is recorded during deposits, withdrawals, and betting activity on your account. This includes transaction amounts, dates and times, payment methods, and associated reference numbers.

mybdx uses your information only for specific and legitimate purposes. The reasons we process your data are:

3.1 Service Operations

• To create, verify, and manage your account
• To process deposit and withdrawal transactions
• To maintain betting history and account balance
• To provide technical support and customer service

3.2 Security & Compliance

• To detect and prevent fraudulent activity
• To verify age (for users aged 21+ only)
• To comply with anti-money laundering (AML) regulations
• To maintain the security and integrity of the platform

3.3 Communication & Promotion

• To send important notifications about your transactions and account
• To share promotional offers and updates with your consent
• To collect feedback on service improvements

3.4 Analytics & Development

We analyze anonymized data to improve our service quality and user experience. No personally identifiable information is used in this process.

mybdx places the highest priority on protecting your data. To this end, we have implemented industry-standard technical and organizational measures.

4.1 Technical Security Measures

• SSL/TLS Encryption: All data exchanged between our site and your browser is protected by SSL encryption.
• Data Encryption: Sensitive information (such as passwords and payment details) is stored in encrypted form in the database.
• Firewall & Intrusion Detection: Our server infrastructure is protected by advanced firewalls and IDS systems.
• Two-Factor Authentication: You have the option to enable an additional layer of security when accessing your account.

4.2 Organizational Measures

• Only authorized staff have access to your information, and they are bound by confidentiality agreements.
• Regular security audits are conducted.
• Staff receive regular training on data protection.

4.3 Retention Period

Your information is retained only for as long as necessary — to provide services, meet legal obligations, or resolve disputes. Even after an account is closed, certain information must be kept for a period of time in accordance with legal and regulatory requirements.

mybdx does not sell your personal information to third parties or transfer it for commercial purposes. However, certain information may be shared in the following limited circumstances:

5.1 Service Partners

Organizations that assist us in delivering services (such as payment processors, cybersecurity providers, and technology service vendors) are given access only to the limited information needed to fulfill their responsibilities. These partners are contractually obligated to uphold our privacy standards.

5.2 Payment Processing

Information necessary to process your deposit and withdrawal transactions is shared with bKash, Nagad, Rocket, and the relevant banking institutions. This transaction data is used solely for the purpose of confirming payments.

5.3 Legal Obligations

It may be necessary to provide information to authorities in response to court orders, requests from investigative agencies, or other legal obligations. In such cases, we follow the guidance of the law.

5.4 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity; however, the terms of this policy will remain in effect and you will be notified in advance.

mybdx uses cookies and similar technologies to improve your browsing experience and ensure the proper functioning of the platform.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (such as language settings).
• Analytical Cookies: Used to analyze site usage and improve services.

6.2 Cookie Controls

You can manage or delete non-essential cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

As a mybdx user, you have the following rights regarding your personal information:

7.1 Right of Access

You may request a copy of the information we hold about you at any time.

7.2 Right to Rectification

If the information stored about you is inaccurate or incomplete, you may request a correction. Some information can be updated directly in your account settings; for other cases, please contact our support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, information retained due to legal obligations or legitimate business needs may not be possible to delete.

7.4 Right to Object

You may object to marketing communications and non-essential data processing. To unsubscribe from promotional emails, use the unsubscribe link provided in the email.

7.5 Data Portability

Where technically feasible, you may request your data in a structured, readable format.

mybdx services are intended exclusively for adults and are open only to users aged 21 and above.

We do not knowingly collect information from anyone under the age of 21. Age verification is a mandatory step in the registration process. If we become aware that a minor's information has been collected by mistake, we will promptly delete that information and close the associated account.

If you believe a minor has registered on our platform without authorization, please notify our support team immediately.

mybdx reserves the right to update this privacy policy from time to time due to service changes, updates to legal regulations, or any other necessary reasons.

For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed at the top of the website.
• The "Last Updated" date on this page will be changed.

Continuing to use the platform after a revised policy is published means you agree to the terms of the new policy. If you do not agree with the changes, contact our support team to close your account.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our privacy and data protection team will review your request carefully.

We provide support in both Bengali and English, seven days a week, twenty-four hours a day.